Product
Advanced IT Discovery, Asset Management, and Dependency Mapping with Device42
Discover your entire IT estate, map dependencies, and take control of operations. Get a single, unified view across on-prem & cloud.
What is Device42?
Your Single Source of Truth for Hybrid IT
Device42 is your definitive answer to IT complexity. This powerful platform provides comprehensive IT asset management through automated asset discovery, mapping every single IT asset—from business-critical applications and network devices to servers, virtual machines, and dynamic cloud environments. Fueled by intelligent Configuration Management Database (CMDB) software, you gain unparalleled visibility, boost operational efficiency, and simplify decision-making across your entire hybrid IT landscape, all from one unified solution.
Product Features
Key Highlights of Device42:
All-in-One IT Asset Discovery & Management Solution
Automated Discovery & Configuration Management Database (CMDB)
- Agentless Asset Discovery: Automate discovery and get a comprehensive view of physical servers, VMs, network devices, containers, and more, across on-premises, virtual, and cloud environments, without installing agents.
- Continuously Updated CMDB: Establish a single, accurate source of truth for all your Configuration Items (CIs), with automated updates and detailed interdependency mapping.
- EnrichAI®: Data is automatically normalized, categorized, and enriched with external information like end-of-life/end-of-support dates, vulnerabilities, and detailed contact information, all in one place.
IT Asset & Cloud Infrastructure Management
- Comprehensive IT Asset Management (ITAM): Robust documentation for all your infrastructure deployments, supporting internal & external audits, budget, finance, and compliance.
- Data Center Infrastructure Management (DCIM): Visualize your data center with dynamic, accurate diagrams, drag-and-drop editors for rooms and racks, and complete power and thermal management.
- IP Address Management (IPAM): Centralized control and unified visibility of your IP address space for improved efficiency and enhanced oversight.
- Software License Management: Create accurate profiles of deployed software, track licenses, and identify over/under-licensed software to avoid fines.
IT Operations & Service Delivery
- Application Dependency Mapping (ADM): Automatically uncover application and service dependencies, providing unmatched insights into communications across hybrid environments.
- Faster MTTR & Change Control: Reduce Mean Time to Resolution (MTTR) and mitigate change risks by understanding upstream and downstream impacts of changes.
- Resource Utilization & Cloud Recommendation: Track resource usage (CPU, memory, disk I/O) and use the Cloud Recommendation Engine to right-size workloads and compare costs for cloud migrations.
- Insights+ & InsightsAI: Access real-time reports & dashboards or use InsightsAI to get instant, precise answers and custom reports from your data. Transform natural language questions into actionable insights for faster problem resolution and improved risk assessment.
Migration & Modernization
- Accelerated Cloud Migration: Plan and execute cloud migrations up to 6x faster with full visibility into applications and their dependencies.
- Hardware/Software Refresh: Simplify hardware/software refresh cycles by knowing exactly what you have and how it’s being used.
- M&A Planning & Execution: Gain immediate, comprehensive visibility into unknown IT environments during mergers and acquisitions (M&A) for seamless integration and optimization.
Is Your IT Infrastructure a Black Box?
Discover how Device42 illuminates your entire hybrid IT environment, transforming challenges into clear, actionable insights.
Lack Visibility into Your IT Assets?
Device42: Provides agentless, automated discovery for comprehensive, real-time visibility into all your IT assets, enabling you to manage with confidence, optimize spending, troubleshoot efficiently, and ensure compliance.
Still Tracking Assets with Disorganized Spreadsheets?
Device42: Replaces manual tracking with a continuously updated, built-in CMDB, offering a single, accurate source of truth for agile operations.
Do Complex System Dependencies Cause Headaches?
Device42: Uses Application Dependency Mapping (ADM) to visually clarify relationships, preventing downtime and de-risking changes across systems.
Are You Battling Costly Downtime and Outages?
Device42: Empowers proactive IT operations with real-time insights and faster Mean Time to Resolution (MTTR), improving availability and efficiency.
Is Inefficient Resource Utilization Draining Your Budget?
Device42: Optimizes resource allocation with Resource Utilization tracking and a Cloud Recommendation Engine, ensuring you use exactly what you need.
Concerned About Hidden Security Vulnerabilities?
Device42: Delivers comprehensive discovery to account for every asset, significantly enhancing your security posture and audit readiness.
Device42’s Case Studies & Success Stories
Better Together
Freshservice + Device42: See Your IT Like Never Before
Fueled by advanced ITAM and its built-in Configuration Management Database (CMDB), Freshservice + Device42 delivers complete visibility into all your Configuration Items (CIs)—from applications to cloud environments—seamlessly enhancing workflows, speeding up resolution times, and minimizing change risks by instantly showing critical relationships and impacts across your entire hybrid IT.
Improvement in Mean Time to Resolution (MTTR)
Faster Compliance & Audit Readiness
Reduction in Data Center Costs
Return on Investment
Talk to Our Device42 Expert
As a Freshworks’ Authorized Reseller in the APAC, we at Master Concept are uniquely positioned to help you navigate the complexities of your IT environment. Connect with our certified Device42 experts who can provide tailored insights, answer your questions, and demonstrate how Device42 can transform your IT operations in action.
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