Who we are

Founded in 2003, Master Concept provides technology services and cloud advisory to improve customer experience for the world’s leading brands. With more than 120 people serving enterprise clients and thousands of other businesses around the Asia Pacific, our team provides cloud strategy, implementation and integration support, as well as training and platform enhancements for customers across all industries.

Our led

Management

Team

Dennis Wong & Derek Chan

Director & Co-Founder

Our Latest News

CDP Master Classes: Unlock the value of Customer Data

Introduction 根據財團法人人工智慧科技基金會(AIF) 「2023 台灣產業AI化大調查」,超過半數(54.2%)企業表示,內部已經開始使用生成式 AI 工具,包含導入公司營運流程、個人或部門內使用。然而同時,此調查中的 44.1% 企業也表示目前導入 AI 的過程中面臨最大的問題是「數據資料不足,或是散落於各部門難以整合」。 就如同我們人類透過從生活中、學校學習累積知識及成長,在沒有足夠數據資源訓練的情況下,AI 也無法發揮其真正的效用。大 AI 時代,您需要的不只是操作 AI 的技巧,還需要有效的數據搜集與整合平台! CDP(Customer Data Platform)對許多企業來說已經不是個陌生的名詞了,這樣的一個客戶數據平台可以協助企業產生持續且統一的數據資料庫,同時與其他系統共用,提供即時的數據整合並確保品質,讓企業更加了解客戶,進而加強及改善雙邊互動及客戶體驗。根據不同的角色,例如行銷、產品經理、開發者對於 CDP 的需求都可能不同,在數據蒐集到手後要怎麼做才能讓數據發揮價值呢? 在本場活動中,思想科技 Master Concept 及

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Google Solution Day – Unlocking the Next Chapter of GenAI

In this 2-hour event, we are going to explore what a search engine can do with the support of generative AI – the Google Cloud Vertex AI Search, covering search and answer capabilities, automation, and predictive analytics. We also involve presenting the Industry Solution by Google Maps and demonstrating the features of Duet AI for Google Workspace for improved collaboration and productivity.

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