[Freshworks x Master Concept Webinar] The Art of Cutomer Engagement
Omnichannel is your choice! How much investment in digital transformation to achieve business growth? The Total Economic Impact Study found that businesses…
Read more → 2022-04-14
About Tommy Shum
Articles by Tommy Shum
[Zoom x Logitech x Master Concept webinar] Work easier: Outfit your connection and experience borderless communication!
The work life of hundreds and millions of people have been changed under the pandemic from 2020. Hybrid work could be the…
Read more → 2022-03-01
[Adobe x Master Concept webinar] Transform your procurement process with a secure and automated document experience
Inventing a modern procurement organisation with a secure and automated document experience! 80% of document processes are still paper-based. Apart from exposing…
Read more → 2022-02-24
Decathlon: Reduce 96% of customer service response duration
Since conducting Freshdesk Messaging for a year, the number of work orders (queries) from customers (including conversations from Freshdesk Messaging) increased from…
Read more → 2022-02-18
O2O Transformation in 2022 Be a step ahead in the commerce world
To have a better understanding of targeted users, businesses and enterprises commonly adopted the method of Point-to-Point data collection. Collecting data from…
Read more → 2022-02-15
Google Workspace X Master Concept Special Offer For T-box Member
From now to 31 Dec 2022, HKTDC T-box members can enjoy an extended 30-day free trial period and 15% off on Google…
Read more → 2022-01-20
Thales x Google x Master Concept webinar: KEY to breakthrough capability for your business to control the DATA on Cloud
While a strong movement to the cloud is in progress, there are limited security controls in place for what is a new…
Read more → 2022-01-20
Highway Department – Route 11 Website
Highway Department – Route 11 Website Company Profile Highway Department is a department of the Hong Kong Government responsible for developing Hong…
Read more → 2021-12-31
Get AHEAD OF THE GAME: How Google Maps Platform helps Scale-Ups Accelerate Growth
Do you know Google Maps Platform and how it’s built to help businesses gain insights, assist decision making and optimize for all…
Read more → 2021-11-12
