{"id":5266,"date":"2020-09-08T14:00:00","date_gmt":"2020-09-08T06:00:00","guid":{"rendered":"https:\/\/masterconcept.ai\/?p=5266"},"modified":"2024-07-17T01:12:49","modified_gmt":"2024-07-16T17:12:49","slug":"taiwan-freshworks-eventinsight-1","status":"publish","type":"post","link":"https:\/\/masterconcept.ai\/zh-hant\/blog\/taiwan-freshworks-eventinsight-1\/","title":{"rendered":"\u3010MC\u89c0\u9ede\u3011\u5ba2\u670d\u5718\u968a\u4e0d\u53ef\u932f\u904e\u7684\u5f37\u5927\u5de5\u5177\uff01Freshworks\u6b63\u5f15\u9818\u5ba2\u670d\u5e73\u53f0\u7684\u81ea\u52d5\u5316\u8b8a\u9769"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5266\" class=\"elementor elementor-5266\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43d1b684 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43d1b684\" 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class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>\u96a8\u8457\u79d1\u6280\u7684\u767c\u5c55\uff0c\u96f2\u7aef\u670d\u52d9\u6b63\u4e0d\u65b7\u63a8\u52d5\u91cd\u5851\u7522\u696d\u6a23\u8c8c\u7684\u5168\u65b0\u6b77\u7a0b\uff0c\u5373\u4f7f\u662f\u4ee5\u4eba\u70ba\u672c\u7684\u5ba2\u670d\u9818\u57df\u4e5f\u4e0d\u4f8b\u5916\uff0c\u5ba2\u670d\u5e73\u53f0\u5982\u4eca\u6b63\u9081\u5411<strong><span class=\"has-inline-color\" style=\"color: #0e2240;\">\u300c\u81ea\u52d5\u5316\u60c5\u5883\u300d<\/span><\/strong>\u3001<strong><span class=\"has-inline-color\" style=\"color: #0e2240;\">\u300c\u667a\u80fd\u5de5\u55ae\u6307\u6d3e\u300d<\/span><\/strong>\u8207<strong><span class=\"has-inline-color\" style=\"color: #0e2240;\">\u300cAI \u81ea\u52d5\u56de\u8986\u300d<\/span><\/strong>\u7b49\u667a\u80fd\u767c\u5c55\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>\u89c0\u5bdf\u5230\u6b64\u73fe\u8c61\uff0c\u601d\u60f3\u79d1\u6280 Master Concept \u6c7a\u5b9a\u8207 <a title=\"https:\/\/www.freshworks.com\/hk\/\" href=\"https:\/\/www.freshworks.com\/hk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"has-inline-color\" style=\"color: #f8893a;\"><span style=\"text-decoration: underline;\">\u96f2\u7aef\u5ba2\u670d\u5927\u5ee0 Freshworks<\/span><\/span><\/a> \u65bc9\u67082\u65e5\u806f\u624b\u8209\u8fa6\u96f2\u7aef\u5ba2\u670d\u7814\u8a0e\u6703\uff0c\u5206\u4eab Freshworks \u5982\u4f55\u5c07<strong>\u5ba2\u670d\u8207\u81ea\u52d5\u5316\u6210\u529f\u6574\u5408<\/strong>\u4ee5\u5354\u52a9\u4f01\u696d\u6253\u9020\u66f4\u51fa\u8272\u7684\u5ba2\u670d\u9ad4\u9a57\u3002\u6d3b\u52d5\u4e2d\u4e5f\u5f88\u69ae\u5e78\u80fd\u9080\u8acb\u5230\u53f0\u7063\u65c5\u904a OTA \u9f8d\u982d &#8211; <span class=\"has-inline-color\">KKda<\/span>y \u64d4\u4efb\u6210\u529f\u6848\u4f8b\u5609\u8cd3\uff0c\u5206\u4eab KKday \u4f7f\u7528 Freshworks \u7684\u7b2c\u4e00\u624b\u5fc3\u5f97\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>\u6d3b\u52d5\u7531 Freshworks \u4e9e\u592a\u5340\u901a\u8def\u7e3d\u76e3 &#8211; Priyanka \u62c9\u958b\u5e8f\u5e55\uff0c\u5979\u5f37\u8abf\uff0c\u96a8\u8457\u79d1\u6280\u7684\u9032\u6b65\uff0c\u4f7f\u7528\u8005\u6709\u66f4\u591a\u7ba1\u9053\u8207\u4f01\u696d\u505a\u4e92\u52d5\uff0c\u5982\u8fd1\u671f\u8208\u76db\u7684\u793e\u7fa4\u5a92\u9ad4\uff0867% \u7684\u5ba2\u6236\u9078\u64c7\u4ee5\u793e\u7fa4\u5c0b\u627e\u7b54\u6848\uff09\uff0c\u6216\u662f\u7db2\u7ad9\u53f3\u4e0b\u89d2\u7684\u5373\u6642\u804a\u5929\u8996\u7a97\uff0c<span class=\"has-inline-color\">\u4f01\u696d\u7684\u61c9\u5c0d\u65b9\u5f0f\u4e0d\u61c9\u53ea\u662f\u900f\u904e \u201cMultichannel\u201d \u5728\u5404\u7ba1\u9053\u5206\u5225\u9032\u884c\u56de\u8986\uff0c\u800c\u662f\u61c9\u63a1\u53d6 <strong>\u201cOmnichannel\u201d<\/strong> \u7684\u7b56\u7565\u5728\u5ba2\u670d\u5f8c\u53f0\u5c07\u8a2a\u5ba2\u8cc7\u6599\u3001\u6b77\u53f2\u8a0a\u606f\u7b49\u8cc7\u8a0a\u9032\u884c\u6574\u5408<\/span>\uff0c\u4f7f\u5c08\u54e1\u80fd\u5728\u55ae\u4e00\u5f8c\u53f0\u66f4\u597d\u5730\u70ba\u5ba2\u6236\u670d\u52d9<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" data-src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/Freshworks-Make-the-switch-1024x666.png\" class=\"wp-image-5289 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" width=\"512\" height=\"333\" \/><noscript><img decoding=\"async\" class=\"wp-image-5289\" src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/Freshworks-Make-the-switch-1024x666.png\" alt=\"\" width=\"512\" height=\"333\" srcset=\"https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-Make-the-switch-1024x666.png 1024w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-Make-the-switch-300x195.png 300w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-Make-the-switch-768x499.png 768w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-Make-the-switch.png 1372w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/noscript><\/figure>\n<\/div>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>\u7dca\u63a5\u8457\uff0c\u7531\u601d\u60f3\u79d1\u6280\u7684\u92b7\u552e\u7d93\u7406 Vanessa \u5206\u4eab\u77e5\u540d\u9023\u9396\u904b\u52d5\u54c1\u724c\u7684\u6210\u529f\u6848\u4f8b\uff08\u601d\u60f3\u79d1\u6280\u5ba2\u6236\uff09\u4ee5\u4ecb\u7d39 Freshworks \u65d7\u4e0b\u7684 <span class=\"has-inline-color\" style=\"color: #07a719;\">\u96f2\u7aef\u5ba2\u670d\u5e73\u53f0 Freshdesk<\/span> \u53ca <span style=\"color: #5ea6e6;\"><span class=\"has-inline-color has-vivid-cyan-blue-color\">\u5373\u6642\u901a\u8a0a\u8edf\u9ad4 Freshchat<\/span><\/span> \u662f\u5982\u4f55\u6253\u9020\u66f4\u597d\u7684\u5ba2\u6236\u9ad4\u9a57\u3002<\/p>\n<p>\u00a0<\/p>\n<p>\u8209\u4f8b\u4f86\u8aaa\uff0c\u8a72\u54c1\u724c\u904e\u53bb\u50c5\u4f7f\u7528 Email \u4f5c\u70ba\u552f\u4e00\u5ba2\u670d\u7ba1\u9053\uff0c\u9996\u6b21\u56de\u61c9\u6642\u9593 (First Response Time\uff0cFRT) \u5e73\u5747\u70ba <em><strong><span class=\"has-inline-color\" style=\"color: #0e2240;\">\u5169\u500b\u534a\u5c0f\u6642<\/span><\/strong><\/em>\uff0c\u800c\u5728\u5c0e\u5165 Freshchat \u5f8c\u5247\u7e2e\u77ed\u81f3<strong><em> <span class=\"has-inline-color\" style=\"color: #0e2240;\">5 \u5206\u9418\u5167<\/span> <\/em><\/strong>\u5c31\u53ef\u4ee5\u7d66\u5230\u9867\u5ba2\u56de\u61c9\uff0c\u4e0d\u50c5\u66f4\u5feb\u5e6b\u52a9\u5ba2\u6236\u89e3\u6c7a\u554f\u984c\uff0c\u65e5\u55ae\u91cf\u4e5f\u5927\u5e45\u63d0\u5347\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<div class=\"wp-block-image is-style-default\" style=\"text-align: center;\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" data-src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/Freshworks-\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593-1024x572.png\" class=\"wp-image-5293 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\u5ba2\u6236\u9996\u6b21\u56de\u61c9\u6642\u9593\u5927\u5e45\u7e2e\u77ed\" width=\"512\" height=\"286\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5293\" src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/Freshworks-\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593-1024x572.png\" alt=\"\u5ba2\u6236\u9996\u6b21\u56de\u61c9\u6642\u9593\u5927\u5e45\u7e2e\u77ed\" width=\"512\" height=\"286\" srcset=\"https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593-1024x572.png 1024w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593-300x168.png 300w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593-768x429.png 768w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/Freshworks-\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593.png 1414w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/noscript>\n<p>\u00a0<\/p>\n<figcaption>\u5ba2\u6236\u9996\u6b21\u56de\u61c9\u6642\u9593\u5927\u5e45\u7e2e\u77ed<\/figcaption>\n<\/figure>\n<\/div>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>\u9664\u4e86\u80fd\u81ea\u8a02 Chat Bot \u7684\u5c0d\u8a71\u6d41\u7a0b\uff0cFreshchat \u4e5f\u80fd\u5c07\u5ba2\u6236\u554f\u984c\u5206\u985e\u4e26\u81ea\u52d5\u5316\u6307\u6d3e\u81f3\u5c0d\u61c9\u7684\u5ba2\u670d\uff0c\u7e2e\u77ed\u9996\u6b21\u56de\u61c9\u6642\u9593\u3001\u6e1b\u5c11\u5de5\u55ae\u8f49\u79fb\u6b21\u6578\u3002\u4e0d\u50c5\u5982\u6b64\uff0cFreshchat \u9084\u80fd\u5316\u88ab\u52d5\u70ba\u4e3b\u52d5\uff0c\u91dd\u5c0d\u9996\u6b21\u7684\u8a2a\u5ba2\u4f9d\u7167\u4f86\u6e90\u3001\u4f7f\u7528\u88dd\u7f6e\u3001\u5730\u9ede\u7b49\u8cc7\u8a0a\u81ea\u52d5\u5316\u63a8\u64ad\u5ba2\u88fd\u5316\u8a0a\u606f\uff0c\u4e3b\u52d5\u5438\u5f15\u7db2\u7ad9\u8a2a\u5ba2\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<div class=\"wp-block-image is-style-default\" style=\"text-align: center;\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" data-src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/IMG_0480-1024x768.jpg\" class=\"wp-image-5325 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\u601d\u60f3\u79d1\u6280Vanessa \u5206\u4eab\u5ba2\u6236\u6210\u529f\u6848\u4f8b\" width=\"512\" height=\"384\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5325\" src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/IMG_0480-1024x768.jpg\" alt=\"\u601d\u60f3\u79d1\u6280Vanessa \u5206\u4eab\u5ba2\u6236\u6210\u529f\u6848\u4f8b\" width=\"512\" height=\"384\" srcset=\"https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0480-1024x768.jpg 1024w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0480-300x225.jpg 300w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0480-768x576.jpg 768w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0480-1536x1152.jpg 1536w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0480-2048x1536.jpg 2048w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/noscript>\n<p>\u00a0<\/p>\n<figcaption>\u601d\u60f3\u79d1\u6280 Vanessa \u5206\u4eab\u5ba2\u6236\u6210\u529f\u6848\u4f8b<\/figcaption>\n<\/figure>\n<\/div>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>\u9664\u4e86 Freshchat\uff0c\u96f2\u7aef\u5ba2\u670d\u5e73\u53f0 Freshdesk \u5247\u662f\u7814\u8a0e\u6703\u53e6\u4e00\u500b\u4e3b\u984c\u3002\u900f\u904e Freshdesk \u7684\u81ea\u52d5\u5316\u6574\u5408\uff0c\u5982\u4eca\u5c08\u54e1\u53ea\u9700\u5728 Freshdesk \u5f8c\u53f0\u5373\u53ef\u540c\u6642\u7ba1\u7406\u4f86\u81ea\u4e0d\u540c\u7ba1\u9053\u7684\u8a0a\u606f\uff0c\u4e0d\u53ea\u5c0d\u65bc\u6b77\u53f2\u8a0a\u606f (Context) \u4e00\u76ee\u4e86\u7136\uff0c\u4f9d\u64da\u5c08\u54e1\u4e0d\u540c\u7684\u5c08\u696d\u6280\u80fd\u9084\u80fd\u81ea\u52d5\u5316\u6307\u6d3e\u5c0d\u61c9\u7684\u554f\u984c\uff08\u4f8b\u5982\uff1a\u5546\u54c1\u9000\u8ca8\uff0f\u9000\u8cbb\u3001\u5eab\u5b58\u67e5\u8a62\u7b49\uff09\uff0c\u540c\u6a23\u6e1b\u5c11\u5de5\u55ae\u88ab\u8f49\u79fb\u7684\u6b21\u6578\uff0c\u6709\u6548\u52a0\u901f\u670d\u52d9\u6d41\u7a0b\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>\u6b64\u5916\uff0cFreshdesk \u7684\u81ea\u52d5\u5316\u6d41\u7a0b\u6703\u5728\u5de5\u55ae\u6210\u7acb\u6642\u56de\u8986\u5ba2\u88fd\u5316\u7bc4\u672c\uff0c\u4f7f\u5ba2\u6236\u4e86\u89e3\u5c08\u54e1\u5df2\u7d93\u5728\u5354\u52a9\u89e3\u6c7a\u554f\u984c\uff1b\u800c\u7576\u5de5\u55ae\u6a19\u984c\u547d\u4e2d\u4f01\u696d\u9810\u5148\u8a2d\u5b9a\u7684\u300c\u5b57\u8a5e\u5b57\u53e5\u300d\u6642\uff0c\u7cfb\u7d71\u4e5f\u80fd\u81ea\u52d5\u56de\u8986\u5c0d\u8a71\uff0c\u6216\u63d0\u4f9b\u77e5\u8b58\u5eab\u8b93\u5ba2\u6236\u81ea\u884c\u95b1\u8b80\u3002Vanessa \u7279\u5225\u5f37\u8abf\uff0c\u52a0\u5feb\u56de\u8986\u6548\u7387\u56fa\u7136\u91cd\u8981\uff0c\u4e0d\u904e\u6839\u64da <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2018-06-13-gartner-says-focus-on-the-service-rep-to-improve-customer-experience\">Gartner \u8abf\u67e5<\/a>\uff0c\u540c\u6642\u63d0\u4f9b\u7d66\u5ba2\u6236\u8207\u5ba2\u670d\u4eba\u54e1\u826f\u597d\u9ad4\u9a57\u4e0d\u50c5\u80fd\u8b93\u5ba2\u670d\u7684\u751f\u7522\u529b\u63d0\u9ad8 19%\uff0c\u5ba2\u6236\u6eff\u610f\u5ea6\u4e5f\u540c\u6642\u63d0\u5347\u4e86 11%\uff0c\u9019\u66f4\u662f\u6253\u9020\u6210\u529f\u4f01\u696d\u7684\u91cd\u8981\u95dc\u9375\uff01<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<div class=\"wp-block-image is-style-default\" style=\"text-align: center;\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" data-src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/IMG_0482-1024x768.jpg\" class=\"wp-image-5328 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\u601d\u60f3\u79d1\u6280Mercy \u9032\u884cLive Demo\" width=\"512\" height=\"384\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5328\" src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/IMG_0482-1024x768.jpg\" alt=\"\u601d\u60f3\u79d1\u6280Mercy \u9032\u884cLive Demo\" width=\"512\" height=\"384\" srcset=\"https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0482-1024x768.jpg 1024w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0482-300x225.jpg 300w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0482-768x576.jpg 768w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0482-1536x1152.jpg 1536w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0482-2048x1536.jpg 2048w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/noscript>\n<p>\u00a0<\/p>\n<figcaption>\u601d\u60f3\u79d1\u6280 Mercy \u9032\u884cLive Demo<\/figcaption>\n<\/figure>\n<\/div>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>Live Demo \u5247\u7531\u601d\u60f3\u79d1\u6280\u7684\u7522\u54c1\u5de5\u7a0b\u5e2b Mercy \u5c55\u793a\uff0c\u9664\u4e86\u4ecb\u7d39 Freshdesk &amp; Freshchat \u5f8c\u53f0\u7684\u529f\u80fd\u4f4d\u7f6e\u5916\uff0c\u4e5f\u900f\u904e\u5be6\u969b\u6f14\u7df4\u6a21\u64ec\u5ba2\u6236\u5f9e\u4e0d\u540c\u7ba1\u9053\u63d0\u51fa\u554f\u984c\uff0c\u5305\u542b\u5728\u7cfb\u7d71\u5f8c\u53f0\u89c0\u5bdf\u554f\u984c\u662f\u5982\u4f55\u88ab\u81ea\u52d5\u5316\u6307\u6d3e\u7d66\u4e0d\u540c\u5c08\u54e1\uff0c\u4ee5\u53ca\u7576\u5de5\u55ae\u6a19\u984c\u6216\u5167\u5bb9\u547d\u4e2d\u95dc\u9375\u5b57\u6642\uff0c\u662f\u5426\u6709\u8df3\u51fa\u81ea\u52d5\u56de\u61c9\u3002\u6574\u500b\u5c55\u793a\u7684\u904e\u7a0b\u5341\u5206\u9806\u5229\uff0c\u5b8c\u7f8e\u5c55\u73fe\u4e86 Freshworks \u5ba2\u670d\u5de5\u5177\u7684\u5f37\u5927\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<div class=\"wp-block-image is-style-default\" style=\"text-align: center;\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" data-src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/IMG_0481-1024x768.jpg\" class=\"wp-image-5331 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\u611f\u8b1d KKday Joseph \u51fa\u5e2d\u6d3b\u52d5\u4e26\u5206\u4eab\u6210\u529f\u6848\u4f8b\" width=\"512\" height=\"384\" \/><noscript><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5331\" src=\"https:\/\/hkmci.com\/wp-content\/uploads\/2020\/09\/IMG_0481-1024x768.jpg\" alt=\"\u611f\u8b1d KKday Joseph \u51fa\u5e2d\u6d3b\u52d5\u4e26\u5206\u4eab\u6210\u529f\u6848\u4f8b\" width=\"512\" height=\"384\" srcset=\"https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0481-1024x768.jpg 1024w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0481-300x225.jpg 300w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0481-768x576.jpg 768w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0481-1536x1152.jpg 1536w, https:\/\/masterconcept.ai\/wp-content\/uploads\/2020\/09\/IMG_0481-2048x1536.jpg 2048w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/noscript>\n<p>\u00a0<\/p>\n<figcaption>\u611f\u8b1d KKday Joseph \u51fa\u5e2d\u6d3b\u52d5\u4e26\u5206\u4eab\u6210\u529f\u6848\u4f8b<\/figcaption>\n<\/figure>\n<\/div>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 27px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>KKday \u7b56\u7565\u898f\u5283\u5ba4\u526f\u7406 Joseph \u5247\u662f\u6d3b\u52d5\u7684\u58d3\u8ef8\uff0c\u61f7\u8457\u9081\u5411\u5168\u4e16\u754c\u6700\u68d2\u65c5\u904a\u96fb\u5b50\u5546\u52d9\u5e73\u53f0\u7684\u4f7f\u547d\uff0cKKday \u7db2\u7ad9\u6709\u8d85\u904e 15,000 \u500b\u5546\u54c1\uff0c\u6bcf\u5929\u66f4\u6709\u842c\u4eba\u4ee5\u4e0a\u7684\u700f\u89bd\u4eba\u6b21\uff0c\u5c0d\u4ed6\u5011\u800c\u8a00\uff0c\u5ba2\u670d\u5718\u968a\u80fd\u5982\u4f55\u540c\u6642\u64c1\u6709\u7522\u91cf\u548c\u54c1\u8cea\u3001\u5275\u9020\u66f4\u9ad8\u8f49\u63db\u7387\u4ee5\u53ca\u62c9\u8fd1\u548c\u6d88\u8cbb\u8005\u7684\u8ddd\u96e2\u662f\u76ee\u524d\u7684\u4e09\u5927\u6311\u6230\u3002<\/p>\n<p><\/p>\n<div class=\"wp-block-spacer\" style=\"height: 27px;\" aria-hidden=\"true\">\u00a0<\/div>\n<p><\/p>\n<p>Joseph \u5728\u6d3b\u52d5\u4e0a\u5206\u4eab\u5230\uff0c\u900f\u904e Freshchat\uff0c\u4ed6\u5011\u6703\u5148\u5206\u6790\u6bcf\u500b\u8a9e\u7cfb\u6700\u5e38\u88ab\u8a62\u554f\u7684\u65c5\u904a\u76ee\u7684\u5730\uff0c\u4e26\u5229\u7528\u81ea\u52d5\u5316\u529f\u80fd\u5206\u6d3e\u898f\u5247\u6a21\u7d44\uff0c\u8b93\u5404\u5730\u7684\u65c5\u904a\u5c08\u5bb6\u56de\u7b54\u6d88\u8cbb\u8005\u7684\u554f\u984c\uff0c\u800c\u9019\u4e5f\u8b93\u7121\u8ad6\u662f\u5e6b\u52a9\u7387\u6216\u662f\u7522\u80fd\u7686\u6709\u660e\u986f\u7684\u63d0\u5347\uff1b\u91dd\u5c0d Freshchat \u4e3b\u52d5\u63a8\u64ad\u529f\u80fd\uff0c\u4ed6\u5011\u5247\u6703\u5148\u7be9\u9078\u51fa\u7db2\u9801\u700f\u89bd\u91cf\u9ad8\u3001\u5e73\u5747\u7db2\u9801\u505c\u7559\u6642\u9593\u9577\u3001\u8df3\u51fa\u7387\u9ad8\u3001\u8a02\u55ae\u91cf\u8f03\u5c11\u7684\u5546\u54c1\uff0c\u8a2d\u7f6e\u5c0d\u8a71\u5f0f\u6a5f\u5668\u4eba\u8a62\u554f\u6d88\u8cbb\u8005\u662f\u5426\u9700\u8981\u5354\u52a9\uff0c\u4ee5\u6b64\u6709\u6548\u63d0\u5347\u8f49\u63db\u7387\uff01<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<p>\u601d\u60f3\u79d1\u6280 Master Concept \u70ba\u81f4\u529b\u65bc\u63d0\u4f9b\u79d1\u6280\u670d\u52d9\u8207\u96f2\u7aef\u89e3\u6c7a\u65b9\u6848\u8aee\u8a62\u7684\u96f2\u7aef\u9867\u554f\u54c1\u724c\uff0c\u662f\u53f0\u7063\u9996\u9593 Google Cloud \u5408\u4f5c\u5925\u4f34\uff0c\u66f4\u65bc\u4eca\u5e74\u69ae\u7372\u300c2019 Google Cloud \u5e74\u5ea6\u6700\u4f73\u5c08\u696d\u5408\u4f5c\u5925\u4f34\u734e &#8211; 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