Conduct Sales and Marketing activities
with all-in-one CRM
Freshsales Suite
Know leads’ buying stage with 360 view of insight to help convert sales faster.
A CRM Software Including
Sales CRM, Marketing CRM, Chatbot & Cloud telephony systems
Deliver seamless engagement with your customers across the channels.
Personalize engagement, shorten your sales cycle, and grow your business with Freshsales Suite.
Attract the best leads
Connect instantly with the online website visitors and convert them into your potential customers.
- Create landing pages in minutes.
- Track visitors’ page visits and actions on your site to understand their intent.
- Chat in real-time with website visitors using AI-powered chatbots.
Improve lead engagement
Optimize real-time data of your customers for better engagement.
- Get 360 views of a customer. Capture customers’ activities in one place.
- Freddy AI identifies your best leads to win deals.
- Communicate across Phone, Email, Whatsapp and Chat.
Develop nurture campaigns
Nurture leads with targeted campaigns, stay connected and build deeper relationships.
- Develop nurture campaigns with triggers, actions, and conditions.
- Send transactional emails to customers to upsell and cross-sell.
- Get a breakdown of campaign analytics for a holistic understanding of your market and audience.
how Freshsales Suite helps you?
Discover why
Freshsales Suite IS unique
Custom Sales Activities
Create custom activities like events according to your sales process and track the activities.
Multiple Sales Pipelines
Build pipelines with customized stages based on sales process to track leads effectively.
Workflows
Automate your key tasks and business processes to reduce manual dependency, save time, and sell more.
Marketing Journey builder
Plan your customers journey to set off at right time and review the journey performance.
Sales Sequence
Set up automate email campaign by personalize trigger actions to close deals faster.
Sales Activity Report
Evaluate sales based on email sent, call made, appointment scheduled, and tasks completed.
Territory Management
Categorize your contact base on relevant criteria and assign the right salesperson to reach out your leads.
Chat Campaign
Engage at the right time, qualify leads, get feedback and connect chat with your agents using contextual in-app.
Pricing Plan
Choose your Freshsales Suite edition. Try it free for 14 days! No credit card required.
Includes
- 500 Marketing Contacts
- Lead Management
- Contact Lifecycle Stages
- Built-in Chat, Email, and Phone
- Email Templates
- Social Media Campaigns
- Basic Workflows
- Custom Fields & Curated Reports
- Product Catalog
- Kanban View for Contacts, Accounts, and Deals
Pro
For growing & mid-sized businesses requiring AI capabilitiesEverything in ‘Growth’ and…
- 500 Marketing Contacts
- Custom Sales Activities
- Auto-Assignment Rules
- Sales Sequences
- Reply Tracking
- Contact Scoring by Freddy AI
- Sales Emails by Freddy AI
- Rephrase, Expand, and Enhance text by Freddy AI
- Deal Insights by Freddy AI
- Advanced Workflows
- Custom Reports
- CSAT Surveys & Reports
Enterprise
For large organizations requiring advanced customization & governanceEverything in ‘Pro’ and…
- 500 Marketing Contacts
- Custom Modules
- Forecasting Insights by Freddy AI
- Workflows for Custom Modules
- Sandbox
- Audit Logs
Master Concept - Freshworks' Authorized Reseller
Master Concept is the first Freshworks reseller in Hong Kong, Taiwan, Malaysia, Singapore, and China. As Freshworks’ authorized reseller in the APAC, we help enterprises streamline and optimize their service delivery workflows.
Freshworks is not only a SaaS with the most Gartner five stars comments, but also highly recognized by many renowned brands in the world.
